Welcome! Below you'll find quick answers for sign-in, location, and subscription questions. You can reach our team anytime at the email under Contact Support.

An account is optional. You can use Social Genie as a guest without registering.

If you chose to sign in and it isn't working:

• Make sure you're on a stable internet connection and try again. The sign-in buttons reset after a short wait if a redirect is interrupted.

• If you forgot your password, use the “Forgot password?” link on the sign-in screen.

• Apple Sign-In and Google Sign-In are for syncing your saved places and preferences across devices — they're never required to use the app.

Location is optional, not required. When enabled, it powers nearby search results.

• If you denied location, you can enter a location manually (a city or address) on the Genie or Discover screen to search that area.

• To allow it later, open your device Settings → Social Genie → Location → “While Using the App.”

Subscriptions are billed by Apple through the App Store and managed by you at any time.

• Monthly and annual plans are available. Any introductory offer applies only if available and eligible for your Apple ID; the exact price and any offer are shown by Apple in your local currency at the time of purchase.

• Subscriptions auto-renew unless canceled. Cancel anytime in App Store → your account → Subscriptions.

• You do not need to create an account to subscribe or to restore a purchase.

If you renewed a device or reinstalled the app, restore a previous subscription instantly — no login needed.

Read our full Privacy Policy.

Read our full Terms of Use (EULA).

Questions, issues, or feedback? We're happy to help.